We understand that some dogs need a quieter environment to feel safe and comfortable. That’s why we offer a free 30-minute private appointment before store opening, designed specifically for reactive, anxious, or easily overstimulated dogs.
During this appointment, you and your dog will have exclusive access to the store—no other customers and no other dogs.
🐾 30 minutes of private store access
🐾 No other dogs or customers present
🐾 Use of our self-wash stations ($18 per dog), shopping time, or both
🐾 A calm, low-stimulus environment before regular hours
This service is completely free and available by appointment only.
This appointment is a good fit if your dog:
Is reactive toward other dogs or people
Becomes stressed in busy environments
Needs extra space and time
Has had difficult experiences in public settings
You are always welcome here—no explanations or labels required.
Duration: 30 minutes
Time: Before store opening
Cost: Free (normal self-wash prices apply)
Availability: Limited — one appointment per day
Booking Required: Yes
To keep this experience calm and predictable, only one appointment is offered per available day.
Please arrive on time so you can enjoy the full 30 minutes.
Doors will be unlocked specifically for your appointment.
A staff member will be present to assist if needed.
Regular customers will enter only after your session ends.
This appointment is intended for one household at a time.
Please let us know about any specific triggers during booking so we can prepare.
If you are unable to attend, we appreciate as much notice as possible so the time can be offered to another dog who needs it.
We’re honored to provide a space where every dog can feel safe.
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